www.gahsc.org

www.gahsc.org

G2 Meeting March 6, 2014 Agenda Division of Child Support Services - Director Tanguler Johnson Statewide Services Mable and Rachel Dashboard Development Update Jim and Wendy Stock and Flow Jim County Updates Visitation, 8 in 8 & OM30 Wrap Up Commissioner Horton and Director Hill Division of Child Support Services A Helping Hand to Self-Sufficiency Collections, Outreach, and Beyond Presenter: Tanguler Gray-Johnson, DCSS Director Presentation to: G2 Date: March 6, 2014 January Georgia Department of Human Services Vision, Mission and Core Values Vision Stronger Families for a Stronger Georgia. Mission Strengthen Georgia by providing Individuals and Families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Core Values Provide access to resources that offer support and empower Georgians and their families. Deliver services professionally and treat all clients with dignity and respect. Manage business operations effectively and efficiently by aligning resources across the agency. Promote accountability, transparency and quality in all services we deliver and programs we administer. Develop our employees at all levels of the agency. 2 Division of Child Support Services Milestones for DCSS 1972-1975 Launch of Child Support Recovery Unit 1984 1993-1996 1997-1998 New Expedited enforcement tools

Name Change to Office of Child Support Enforcement Launch of the Fatherhood Initiative Welfare Reform Act : Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA). 1999 UGA Training initiatives Creation of Region Locate Centers 3 Division of Child Support Services Milestones for DCSS 2003-2006 2007-2008 GA becomes the 2nd state to implement Debit Card and Direct Deposit New Child Support Guidelines Calculator Launch of RPI Launch of Constituent Services Portal Receives Governor Customer Service Award: Outstanding Process Improvement and Customer Service Excellence 2009-2012 2013 Launch of Problem Solving Courts Celebration of 40th Anniversary Development of DCSS cookbook Favorites from our table

DCSS Culture Change Name change to Division of Child Support Services 4 Division of Child Support Services Current Initiatives Amended Value Statement Put Children First Children Need Both Parents Government should be a resource to families, not a substitute Parent Accountability Investment in our citizens and the community Self-sufficiency Outreach Programs: New & Enhanced Governors Initiative: Alternative to Incarceration 5 Revised 9.16.13 6 Division of Child Support Services A Worthy Investment Child Support can mean the difference between a familys dependence on or independence from public assistance 6% of families receive TANF 45% of families formerly received TANF 49% of families have never received TANF AFY 13 & FY 14 Appropriated Funding National Statistics Child Support represents 45% of the total family income for poor families Child Support represents 16%of the total family income for the average family Cost Effectiveness For every $1 spent, DCSS collected $7.02 in FFY2012 DCSS is a cost recovery agency An average of $9M is collected annually as reimbursement to the State Treasury for public assistance In comparison, $9M represents 38% of the State appropriated budget for DCSS Parent Accountability for the well-being of Georgias children and the self-sufficiency of families. Stronger Families for a Stronger Georgia! 7 Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Region 7 Region 8 Region 9 R7 Re gi on 2

Region 5 R8 R3 R3 Program Structure Dublin Hub FOO Albany Hub State Ops Statewide Data R3 58 Local Child Support Offices Region 7 FOO 49 State staffed Offices 9 Contract Offices (DAs) 1 Central Registry Region 8 1334 Employees Region 6 Region 9 1170 state staff members 164 DA staff members FY13 Statistics 388,649 Cases 521,367 Children $695 Million- Collections 8 Division of Child Support Services Workflow Intake Applications Walk-ins Mail CSP/On-line IV-A Referrals Foster Care Referrals Court Order Establishment Financial Support Medical Support Locate Automated Interfaces and Manual Searches are performed to locate Non-Custodial Parents

Financial Centralized Payment Processing by the Family Support Registry (FSR) * Process service (Sherriff or private process server) Paternity Establishment DNA Paternity Test Enforcement Administrative and Judicial Actions are taken to collect delinquent payments (drivers license suspension, passport denial, tax intercept, lottery winning intercept, tag lien, etc.) Review & Modification Administrative and/or Judicial Review of court orders that are 36 months old or older for possible modification of support amount. 9 Statewide Locate Quick Locate Phone contact with CP and/or NCP $TARS; Locate Management Screen, DL, DOC Prison screen SUCCESS CRS ACCURINT GRATIS PATERNITY ACKNOWLEDGEMENT DOL (Unemployment purposes) EWOO Vital Records In Depth Locate Actions automatically performed by $TARS when the case is in the Locate L function Locate attempts made by Locate Agents through additional web searches i.e. utilities, etc. The local office performs Quick Locate services and identifies the need for additional efforts The Locate HUB performs In Depth Locate services and maintains the case until the NCP is located Action is taken at 6 months, 1 Year, 2 Years, and 3 Years per Federal Guidelines

Financial Support Team Undistributed Funds Debt Offset Programs State and Federal Tax Offsets DOL Unemployment Benefits Lottery Passport/ DNR License Suspensions 10 Policy & Paternity Unit Monitor State Plan Compliance Research and interpret Federal and State laws Legislative Tracking and Implementation Monitor Vital Records Paternity Establishment Percentage Reporting and the Paternity Acknowledgement program. Liaison to the Federal Office of Child Support Enforcement Liaison to the Administrative Office of Courts 11 Division of Child Support Services Outreach Key Initiatives DCSS Communication Center Fatherhood Program Manages the DCSS Re-entry Services Prison Paternity Testing Communication Center Homeless Veterans and IVR Initiative Handles 1.5M calls per Directors year Communication Reduce escalations and Group walk-in rates Respond to DCSS customer complaints for Assist with outreach calls DHS Commissioner Responds to inquiries from the Governors Office of Customer Service DHS Constituent Services 12 Legislators Division of Child Support Services Outreach Key Initiatives Problem Solving Court Child support alternative to incarceration Utilize free community resources Referrals for initial assessment through local CSBs

~Substance abuse ~Literacy ~Mental health 13 Program Continuous Improvement Rapid Process Improvement Lean Management Methodology Standard Operating Procedures ERG Reviews RPI Events and Revisits VSM/RPI Implementation Team 41 Team members Strategic Planning (DCSS Strategic Plan) Governors, DHS, DCSS goals 7 Strategies Measurement Activities and Measurement Tools Operational Plan 14 Goals Governors Strategic Goals for Georgia ACCESIBLE CARE & ACTIVE LIFESTYLES FISCALLY SOUND PRINCIPLES - CONSERVATIVE DHS Goals PROMOTE FAMILY/INIDIVIDUAL SELF-SUFFICIENCY & INDEPENDENCE EFFECTIVE/EFFICIENT SERVICE DELIVER & BUSINESS OPERATIONS DCSS Goals IMPROVEMENT OF PERFORMANCE INDICATORS Business Process Management Employee Development | Retention | Succession Optimized Service Delivery Fiscal Operations - Cost Savings INCREASE OUTREACH PROGRAM EFFORTS Problem Solving Court Expansion Marketing & Educate Stakeholders Increased NCP % Employed & Paying 15 Division of Child Support Services Strategic Plan 1 6 Question and Answer 17 Statewide Services Mable and Rachel Developing a Kenny A Dashboard: An exit strategy March 6, 2014

Georgia Department of Human Services Vision, Mission and Core Values Vision Stronger Families for a Stronger Georgia. Mission Strengthen Georgia by providing Individuals and Families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Core Values Provide access to resources that offer support and empower Georgians and their families. Deliver services professionally and treat all clients with dignity and respect. Manage business operations effectively and efficiently by aligning resources across the agency. Promote accountability, transparency and quality in all services we deliver and programs we administer. Develop our employees at all levels of the agency. AGENDA Whats a dashboard? Key elements of a dashboard Dashboards gone crazy! What we have today What works for Fulton, Dekalbthe state? WHATS A DASHBAORD? Visual display of the most important information needed to achieve one or more objectives Consolidated and arranged on a single screen so the information can be monitored At-a-glance view of key performance indicators relevant to a particular objective or business process Presentation of data that can be understood Helps to see the big picture Ref: Dashboard Confusion; Excel Dashboards and Reports WHATS A DASHBAORD? Its not a scorecard! DASHBAORD vs. SCORECARD SCORECARD Report that displays a collection of key performance indicators (KPI) together with performance targets for each KPI. DASHBOARD vs A container for a related group of scorecard and

report views that are organized together and can be filtered. KEY ELEMENTS OF A DASHBOARD Simple, communicates easily Minimum distractions Supports business with meaningful and useful data Visually appealing Saves time Easily understood Ref: Dashboard Demystified: What is a dashboard? DASHBOARDS GONE CRAZY! Confusing. Irrelevant. Incorrect. Doesnt help the user understand the data! Ref: www.dataenthusiast.com A GOOD DASHBOARD TWO pieces coming together: information and design Information: The most important information needed to achieve one or more objectives Design: Visually displayed on a single screen so the information can be monitored at a glance Ref: www.dataenthusiast.com WHAT WORKS FOR DFCSGEORGIA? Discussion about the information needed to meet priority objectives Permanency Benchmarks Stock & Flow Jim What is Stock and Flow?" What is Stock and Flow?" 6-12 month Tub 13+ month Faucet Kids 13+ month Tub Exits from Care Exits from Care Win Fabulous Prizes!!! DeKalb Children in Care 6-12 Months May 2013 A Number of Foster Care Cases open on the first day of the month J Number of Children Removed Number of Children reaching 6 months total Number of Children reaching 13 months

during the month Number of Children in care 6-12 Months exiting Number of Children in Care 6-12 Months on the last day of the month a b c d Discharge Reason Reunification Live with other relative Adoption finalized Guardianship D H I e f g h i Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 10 Mo. Total 546 559 564 554 532 532 549 546

550 566 550 45 42 42 41 48 55 31 49 47 36 44 19 11 29 15 27 16 22 18 23 9 189 9 18 15 12 16 16 17 12 7 16 138 10

2 4 16 6 6 2 12 2 5 65 146 137 143 128 128 124 125 119 133 121 130 10 Month Average 10 Month Average 10 Month Total 10 Month Total 10 Month Total 10 Month Average Exits 1 0 0 1 Exits 5 0 0 0 64 10 Month Total Exits

3 6 1 0 Exits Exits Exits Exits Exits Exits Exits 1 3 11 6 2 1 5 1 1 2 0 2 1 7 0 0 0 0 0 0 0 0 0 3 0 1 0 0 Positive Permanency Subtotal (a+b+c+d) 10 2 Emancipation 0 0 Transfer to another agency 0 0 Runaway 0 0 Death of Child (May 2009 forward) 0 0 Legal Status not mapped to AFCARS (May 2009 forward) 0 0 4 0 0 0 0 0 16 0 0 0 0 0 6 0 0 0 0

0 5 0 0 0 0 1 2 0 0 0 0 0 12 0 0 0 0 0 2 0 0 0 0 0 5 0 0 0 0 0 Total (a+b+c+d+e+f+g+h+i) 4 16 6 6 2 12 2 5 10 2 Positive Permanency Ratio:(a+b+c+d)/(D) 53% 18% 14% 107% 22% 31% 9% 67%

9% 56% 34% Matriculation Ratio: (H)/(H+I) 47% 90% 79% 73% 89% 50% 78% 76% 68% 43% 73% 10 Month Average 10 Month Average DeKalb All Children in Care 13+ Months A D H I a b c d Number of Foster Care Cases open on the first day of the month Number of Children Removed Number of Children reaching 13 months total Number of Children reaching 25 months total Number of Children in care 13+ months exiting during the month Number of Children in Care 13+ Months on the last day of the month Discharge Reason Reunification Live with other relative Adoption finalized Guardianship Positive Permanency Subtotal (a+b+c+d) e f g h

i May 2013 Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 10 Mo. Total 546 559 564 554 532 532 549 546 550 566 550 45 42 42 41 48 55 31 49

47 36 44 9 18 15 12 16 16 17 12 7 16 138 11 12 12 15 12 9 7 2 5 8 93 2 4 12 8 7 6 6 14 5 6 70 260

275 275 262 263 269 272 262 265 275 268 10 Month Average 10 Month Average 10 Month Total 10 Month Total 10 Month Total 10 Month Average Exits 3 0 0 2 Exits 2 1 2 0 59 10 Month Total 43% 10 Month Average Exits 1 0 1 0 4 12 5 7 4 5

10 5 5 Emancipation 0 0 Transfer to another agency 0 0 Runaway 0 0 Death of Child (May 2009 forward) 0 0 Legal Status not mapped to AFCARS (May 2009 forward) 0 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 2 0 0 0 0 1 0 0 0 0 4 0 0 0 0 0 0 0 0 0 1 0 0 0 0 Total (a+b+c+d+e+f+g+h+i) 12

8 7 6 6 14 5 6 Positive Permancy Ratio:(a+b+c+d)/D 2 Exits Exits Exits Exits Exits Exits Exits 2 4 3 2 0 1 4 2 5 1 0 4 0 6 0 3 1 5 0 1 0 0 0 0 0 0 3 0 2 22% 4 22% 80% 42% 44% 25% 29% 83% 71% 31% DeKalb Dec-10 Jan-11 Feb-11 Mar-11Apr-11

MayMay11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12Mar-12Apr-12 12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 100 90 80 70 8b 60 50 40 30 20 10 0 10 20 30 40 50 60 70 80 90 100 8a % of Children Still in Care % of Children Exited within 24 mos. % of Children Exited within 12 mos. % of Children Exited within 6 mos. # of Children Still in Care # of Children Exited within 24 mos. # of Children Exited within 12 mos. # of Children Exited within 6 mos. Fulton Children in Care 6-12 Months Apr 2013 A Number of Foster Care Cases open on the first day of the month J Number of Children Removed Number of Children reaching 6 months total Number of Children reaching 13 months during the month Number of Children in care 6-12 Months exiting Number of Children in Care 6-12 Months on the last day of the month a b c d

Discharge Reason Reunification Live with other relative Adoption finalized Guardianship D H I e f g h i May 2013 Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 10 Mo. Total 682 670 663 645 632 614 590 610 594 579 596 619

40 43 49 58 42 51 62 39 49 65 33 49 20 23 15 9 30 13 16 15 19 24 13 177 14 23 17 23 11 22 16 15 13 9 5 154

3 6 9 4 6 9 1 4 2 2 7 50 158 151 134 113 123 105 102 96 99 114 115 115 10 Month Average 10 Month Average 10 Month Total 10 Month Total 10 Month Total 10 Month Average Exits 2 0 0 1 Exits 2 1 2 0

Exits 4 5 0 0 Exits 1 0 0 0 Exits 2 1 0 4 46 10 Month Total Exits Exits 3 3 0 2 0 0 0 0 Exits Exits Exits Exits 8 1 3 2 0 0 0 0 0 0 1 0 1 0 0 0 Positive Permanency Subtotal (a+b+c+d) 3 5 Emancipation 0 1 Transfer to another agency 0 0 Runaway 0 0 Death of Child (May 2009 forward) 0 0 Legal Status not mapped to AFCARS (May 2009 forward) 0 0 9 0 0 0

0 0 3 1 0 0 0 0 5 0 1 0 0 0 9 0 0 0 0 0 1 0 0 0 0 0 4 0 0 0 0 0 2 0 0 0 0 0 1 1 0 0 0 0 7 0 0 0 0 0 Total (a+b+c+d+e+f+g+h+i) 3 6 9 4 6 9

1 4 2 2 7 Positive Permanency Ratio:(a+b+c+d)/(D) 15% 22% 60% 33% 17% 69% 6% 27% 11% 4% 54% 26% Matriculation Ratio: (H)/(H+I) 82% 79% 65% 85% 65% 71% 94% 79% 87% 82% 42% 75% 10 Month Average 10 Month Average Fulton All Children in Care 13+ Months A Number of Foster Care Cases open on the

first day of the month Apr 2013 May 2013 Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 10 Mo. Total 682 670 663 645 632 614 590 610 594 579 596 619 40 43 49 58 42 51

62 39 49 65 33 49 14 23 17 23 11 22 16 15 13 9 5 154 5 6 15 11 7 4 8 7 3 10 5 76 12 6 16 16 16 11

6 22 19 12 10 134 386 399 389 388 365 370 375 367 352 350 345 370 10 Month Average 10 Month Average 10 Month Total 10 Month Total 10 Month Total 10 Month Average Exits 3 0 4 4 Exits 0 0 1 1 Exits 6 0 9 0 Exits 5 2 0 0

Exits 2 2 0 2 110 10 Month Total 71% 10 Month Average I Number of Children Removed Number of Children reaching 13 months total Number of Children reaching 25 months total Number of Children in care 13+ months exiting during the month Number of Children in Care 13+ Months on the last day of the month a b c d Discharge Reason Reunification Live with other relative Adoption finalized Guardianship e f g h i Positive Permanency Subtotal (a+b+c+d) 11 2 Emancipation 1 4 Transfer to another agency 0 0 Runaway 0 0 Death of Child (May 2009 forward) 0 0 Legal Status not mapped to AFCARS (May 2009 forward) 0 0 15 1 0 0 0 0 14 1 1

0 0 0 14 2 0 0 0 0 9 1 0 0 0 1 5 1 0 0 0 0 21 1 0 0 0 0 17 2 0 0 0 0 7 5 0 0 0 0 6 4 0 0 0 0 Total (a+b+c+d+e+f+g+h+i) 16 16 16 11 6 22 19 12 10

D H Positive Permancy Ratio:(a+b+c+d)/D 12 79% 6 9% 88% Exits Exits 3 3 2 4 4 6 5 1 61% 127% Exits Exits Exits Exits 3 3 3 5 1 1 0 0 5 0 16 11 0 1 2 1 41% 31% 140% 131% 78% 120% Fulton 100 90 80 70 8b 60 50 40 30 20 10 0 10 20 30 40

50 60 70 80 90 100 % of Children Still in 8a Care % of Children Exited within 24 mos. % of Children Exited within 12 mos. % of Children Exited within 6 mos. # of Children Still in Care # of Children Exited within 24 mos. # of Children Exited within 12 mos. # of Children Exited within 6 mos. Visitation Counties Fulton County Placement Visitation Data FINAL January 2014 Fulton County January 2014 OM 20A Child Visits Admin Required Made % Beasley 118 105 88.98% Greene 82 82 100% Hudson 104 99 95.19%

Rudd 114 110 96.49% Haynes 71 71 100% Searcy 84 84 100% 216/216 Trim 61 61 100% Williams 97.40% Booker 90 89 98.89% Carbins 108 103 95.37% 79 78 98.73% 108 105 97.22% 1019 987 96.86 % Russell

94.74% 396/418 Walker 100% Supervisor Fulton 375/385 Scott-Morrow Summary Kenny A. Mandate 96.25% Excellent 96.25% or greater Good 92% - 96.24% Needs Improvement <92% Fulton County Admin% January 2014 Russell 95.77% 213/204 OM 20B Walker 100% Child Private Visits 110/110 Kenny A. Mandate 96.25% Excellent 96.25% or greater Good 92% - 96.24% Needs Improvement <92% Williams 100% 197/197 Required Made % Beasley 60 53 88.33% Greene 41

40 97.56% Hudson 52 52 100% Rudd 60 59 98.33% Haynes 36 36 100% Searcy 42 42 100% Trim 32 32 100% Booker 47 47 100% Carbins 54 54 100% Fulton 40 40 100% Scott-Morrow 56

56 100% 520 511 98.27 % Summary Fulton County Admin January 2014 OM 21 Reunification Visits Kenny A. Mandate 85% Excellent 85% or greater Good 75% - 84.9% Needs Improvement <75% Russell 98.0% 101/99 Walker 53.8% 13/7 Williams 97.3% 75/73 Supervisor Required Made % Beasley 25 24 96.0% Greene 20 20 100% Hudson 26 25 96.2%

Rudd 30 30 100% Haynes 2 1 50% Searcy 11 6 54.5% Trim NA NA NA Booker 25 25 100% Carbins 18 17 94.4% Fulton 10 10 100% Scott-Morrow 22 21 95.5% 189 179 94.7% Summary Fulton

County January 2014 OM 22 Caretaker Admin Required Made % Beasley 58 56 96.6% Greene 41 39 95.1% Hudson 52 50 96.2% Rudd 60 59 98.3% Haynes 36 36 100% Searcy 41 41 100% 109/109 Trim 32 32 100% Williams

99.0% Booker 46 46 100% Carbins 52 51 98.1% Fulton 40 39 97.5% Scott-Morrow 56 56 100% 514 505 98.2% Russell 96.7% 211/204 Walker 100% 194/192 Visits Kenny A. Mandate 95% Excellent 95% or greater Good 87.5% - 94.9% Needs Improvement <87.5 Summary Fulton County Admin Russell 95.2% January 2014 OM 23 Sibling Visits

Kenny A. Mandate 90% Excellent 90% or greater Good 80% - 89.9% Needs Improvement <80% Supervisor Required Made % Beasley 4 3 75% Greene 4 4 100% Hudson 6 6 100% Rudd 7 7 100% Haynes 7 6 85.7% Searcy 4 4 100% Trim 4 4 100%

Booker 9 9 100% Carbins 6 6 100% Fulton 4 4 100% Scott-Morrow 7 7 100% 62 60 96.8% 21/20 Walker 93.3% 15/14 Williams 100% 26/26 Summary Fulton County Visitation Summary August 2013 to January 2014 OM Goal Aug Sept Oct Child Visits 20 A 96.25 % 98.9 % 98.0

% 97.2 % Child Private 20 B 96.25 % 99.4 % 99.2 % 99.1 % 85% 94.3 % 89.9 % 95% 98.0 % 90% 97.2 % Reunification Caretaker Sibling 21 22 23 Nov Dec Jan 98.6% 96.8 % 100% 99.6% 98.2 % 93.0 % 95.3 % 96.4%

94.7% 97.9 % 97.8 % 99.1 % 99.6% 98.2% 88.1 % 95.6 % 100% 95.8% 96.8% 98.6 % DeKalb County Placement Visitation Data FINAL January 2014 DeKalb County January 2014 OM 20A Child Visits Kenny A. Mandate 96.25% Excellent 96.25% or greater Good 92% - 96.24% Needs Improvement <92% Administrator Lyles 374/386 96.89% Johnson 336/338 99.41% Rayne 298/301 99.00% Superviso r Require d Made

% Cox 102 102 100% Hill 93 86 92.47% 123 119 96.75% Jack 68 67 98.53% Scott 96 96 100% Hall 34 34 100% Jacob 70 70 100% Pertiller 40 39 97.5% Doe 98 97 98.98%

Macon 96 95 98.96% Garrett 122 120 98.36% 83 83 100% 1025 1008 98.34% Njenga Smith Summary DeKalb County January 2014 OM 20B Child Private Visits Kenny A. Mandate 96.25% Excellent 96.25% or greater Good 92% - 96.24% Needs Improvement <92% Administrator Lyles 198/199 99.5% Johnson 175/175 100% Rayne 149/150 99.33% Supervis or Require d Made %

Cox 52 52 100% Hill 48 47 97.92% Njenga 63 63 100% Jack 36 36 100% Hall 17 17 100% Jacob 36 36 100% Pertiller 20 20 100% Scott 52 52 100% Doe 43 43 100%

Macon 46 45 97.83% Garrett 62 62 100% Smith 42 42 100% 524 522 99.62% Summary DeKalb County January 2014 OM 21 Reunification Visits Kenny A. Mandate 85% Excellent 85% or greater Good 75% - 84.9% Needs Improvement <75% Administrat or Require d Made % Cox 1 1 100% Lyles 48/56 85.7% Hill 21

16 76.2% Njenga 34 31 91.2% Jack 0 0 NA Johnson 101/105 96.2% Hall 8 8 100% Jacob 22 22 100% Pertiller 16 16 100% Doe 31 31 100% Scott 28 24 85.7% Macon 25 22 88.0%

Garrett 34 28 82.4% Smith 13 11 84.6% 233 210 90.1% Rayne 61/72 84.7% Superviso r Summary DeKalb County January 2014 OM 22 Caretaker Visits Kenny A. Mandate 95% Excellent 95% or greater Good 87.5% - 94.9% Needs Improvement <87.5 Administrator Lyles 190/199 95.5% Johnson 171/172 99.4% Rayne 148/151 98% Supervis or Require d Made % Cox 52

52 100% Hill 48 43 89.6% Njenga 63 61 96.8% Jack 36 34 94.4% Hall 17 17 100% Jacob 36 36 100% Pertiller 20 19 95% Doe 50 50 100% Scott 49 49 100% Macon 49

48 98% Garrett 62 61 98.4% Smith 39 40 97.5% 522 509 97.5% Summary DeKalb County January 2014 OM 23 Sibling Visits Kenny A. Mandate 90% Excellent 90% or greater Good 80% - 89.9% Needs Improvement <80% Administrato r Require d Made % Cox 5 5 100% Lyles 20/27 74.1% Hill 5 5 100%

Njenga 7 7 100% Jack 10 3 30% Johnson 21/23 91.3% Hall 4 2 50% Jacob 5 5 100% Pertiller 2 2 100% Scott 4 4 100% Doe 8 8 100% Macon 4 4 100% Garrett 1

1 100% Smith 2 2 100% 57 48 84.2% Rayne 7/7 100% Supervisor Summary DeKalb County Visitation Summary August 2013 to January 2013 Child Visits OM Goal 20 A 96.25% Child Privat e 20 B 96.25% Reunifi cation 21 85% Care taker 22 95% Sibling 23 90% Aug Sept Oct

Nov Dec Jan 99.5% 97.7% 98.4% 98.9% 99.6% 98.3% 100% 98.8% 99.2% 99.8% 99.8% 99.6% 98.6% 93.0% 86.3% 94.8% 93.9% 90.1% 99.8% 96.8% 97.8% 98.8% 98.8% 97.5% 94.8% 94.4% 95.3% 94.1% 92.7% 84.2% 8 in 8 / 8b Data Counties DeKalb P13 8B Cohort Children Who Entered Care During Period 13 and Who Will Reach 24 Months in Care Between

1/1/14 and 6/30/14 As of 3/6/14 3/6 DeKalb needs 21 positive exits from the P13 cohort by 6/30/14 to achieve 74% on OM8b Newly Discharged Children Remaining Eligible No/Unlikely Yes Possible *= not a positive permanency 1 (4*) 34 18 2 14 Fulton P13 8B Cohort Children Who Entered Care During Period 13 and Who Will Reach 24 Months in Care Between 1/1/14 to 6/30/14 Fulton Newly Discharged needs 25 Children Remaining additional No/Unlikely 8b exits Yes by 6/30/14 Possible 3/6 3 50 15 17 18 Outcome 30 and Health Event Tracking Counties Region XIV DeKalb Co. OM 30 Reporting Month February 2014 (Meeting the Needs of Children) Children with Health Checks Overdue More Than 30 Days (End of Month) ** = additional child/ ren not included. On runaway status. Admin Supervisor Sept

Oct Nov Dec Jan Feb 14* 1 1 0 0 0 0 2 2 1 2 1 1 4 4 1* 1 0 4* 2 4 0 1 2 Lyles Total 19 9 11 2* 4 3

Hall 0 0 1 0 0 0 1 0 0 0 0 0 0 1 1 0 1 1 0 1 1* 0* Cox Lyles Hill Overdue >30 Days Njenga Jack Johnson Jacob Overdue Pertiller >30 Days Scott Doe 0 0 3 0 0* 0 Johnson Total

1 1 5 1 2 1* 3 0 3 0 6 2 0 0 1 0 0 0 0 0 3 3 8 0 1 0 23 13 24 3* 7* 4* Macon Rayne Garrett Overdue >30 Days Smith Rayne Total County Summary REGION 14 Fulton County OM 30 Meeting the Needs of Children Reporting Month

February 2014 Children with Health Checks More Than 30 Days Past Due Admin SSS Oct Nov Dec Jan Feb Beasley 3 3 14 1 0 Hudson 2 0 0 1 1 4 1 4 1 3 Greene 7 2 4 4 7 TOTAL RUSSELL 16 6 22

7 11 Booker 10 4 3 4 1 William Carbins s Fulton 3 3 3 0 1 5 6 4 0 0 Scott-Morrow 3 4 4 0 1 TOTAL WILLIAMS 21 17 14 4 3 Haynes 2 1 0

0 0 Trim 5 6 3 0 0 Searcy 1 2 0 0 0 TOTAL WALKER 8 45 9 32 3 39 0 11 0 14 Russell Rudd Walker County Summary Wrap Up Commissioner Horton And Director Hill

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