Welcome To Penumbra

Welcome To Penumbra

Reshaping Penumbra How developing a personal outcomes tool led to the reshaping of Penumbra. Nigel Henderson Chief Executive Copyright Penumbra 2010 Penumbra

Established in 1985 Significant provider of person-centred social care services for people with mental health problems Employs 400 people in 35 locations. Supports over 1000 adults and young people each week. Turnover of 9.5 million Works in 16 local authority areas Significant history of innovation

Copyright Penumbra 2010 Vision Penumbra envisages a society where people with mental health problems expect recovery and are accepted, supported and have the resources to fulfil their potential. Copyright Penumbra 2010

Values People can and do recover from mental ill health. People have equal human value regardless of their situation or ability and have the right to dignity, respect, privacy and choice. People should be enabled to exercise control over their own lives by means of real choice. Penumbras services should provide person

centred support on an ordinary scale wherever possible. Copyright Penumbra 2010 Recovery Recovery is a way of living a satisfying, hopeful and contributing life, even with limitations caused by (mental) illness (W Anthony, Boston University)

Copyright Penumbra 2010 Recovery Recovery isnt waiting for the storm to pass.. Its learning to dance in the

rain.. Copyright Penumbra 2010 What we did Asked the so what? question. Worked with Intrelate to create a web based client database and recovery tool. Developed outcome indicators and questionnaire.

Tested with over 40 service users. Launched first I-ROC internally in 2010. Developed first HOPE toolkit. Over 4000 people now on database. Copyright Penumbra 2010 Validation Knowledge Transfer Partnership (KTP) with University of Abertay,Dundee Tested reliability and validity of I-ROC compared with 2

established recovery measures 175 services users took part in research and focus groups Results peer reviewed and published in Academic Journals Research Conferences Launched revised I.ROC in 2012 Copyright Penumbra 2010

Model for Improving Wellbeing Copyright Penumbra 2010 I.ROC - Measuring Wellbeing 4 Areas of HOPE 12 Wellbeing Indicators

6 Point Scale Recovery Copyright Penumbra 2010 Questionnaire Copyright Penumbra 2010

Guidance Copyright Penumbra 2010 Toolkit Personal Planning Tools Well-Being Tips

Resource Links Copyright Penumbra 2010 i-ROC Copyright Penumbra 2010 Leading Change Copyright Penumbra 2010

Four Key Changes/Shifts 1.Passive recipient Student of wellbeing 2.Care Coaching and learning

3.Services Service 4.Measuring outputs Measuring outcomes Copyright Penumbra 2010

Change 1- students of wellbeing Held Regional Roadshows. Established a self directed support champions group who developed a DVD, held events and developed information leaflets. Developed the revised HOPE toolkit with tools, tips and techniques to ensure person centred plans and actions. Opportunities for people with lived experience to become facilitators or peer support workers.

Copyright Penumbra 2010 Change 2- coaching and learning Developed a new competency framework for all staff. Created new roles - Recovery Worker, Recovery Practitioner, which gives staff a career structure. Restructuring of frontline staff into accountable, autonomous small teams (3-4 people), led by a Recovery practitioner.

Training in coaching techniques. Created and developed Peer Support Worker roles. (26 posts in Penumbra out of 36 across Scotland) Copyright Penumbra 2010 Change 3- service Cultural shift from wholesale to retail Developed a menu of services and activities e.g NOVA service and powwows (workshops on wellbeing)

Template developed for outcome focused personalised support plans Provided 24 hour leadership retreats for all managers. (Reflect/Refocus/Recharge) Developing training in customer service. Copyright Penumbra 2010 Change 4- measuring outcomes Developed and validated I.ROC with service users and staff.

Delivered I.ROC and HOPE training to all staff. Further pilots being developed to test I.ROC in other settings e.g. older peoples services and a CMHT. Partnerships with other organisations who are now using I.ROC helps build the evidence base. Copyright Penumbra 2010 Individual/Service/Organisation Results

1.20 1.00 0.80 0.60 0.40 0.20 0.00 Copyright Penumbra 2010

Outcomes Based Approach Copyright Penumbra 2010 Conclusions

We are on a journey. We know where we are going. We have methods to measure progress. We have a dynamic, outcomes oriented framework. We have created energy and excitement. We can provide continuity without uniformity. Copyright Penumbra 2010

We provide Hopeful support One of the most important things was that the staff were able to hold the hope for me when I was unable to hold it for myself Copyright Penumbra 2010 Thanks for listening

Contact details: Nigel Henderson t. 0131 475 2380 e. [email protected] Twitter: @sogalo Web: www.penumbra.org.uk Copyright Penumbra 2010

Recently Viewed Presentations

  • R workshop 4 - sheffield.ac.uk

    R workshop 4 - sheffield.ac.uk

    Poisson Regression/Negative Binomial Regression. Correlation coefficients:Pearson & Spearman's rho. A correlation coefficient will study how correlated 2 scales/continuous measures are. If . both scales are normally distributed, then we will use the .
  • WLAN-Indoor Radio Network planning - Aalto

    WLAN-Indoor Radio Network planning - Aalto

    WLAN Indoor Radio Network planning Access point ... all the applications used through the WLAN Installation Less cabling Wireless LAN can easily be moved to other location Costs Installation costs may be lower Saves when the LAN needs moving Scalability...
  •    -          (   )       .      :        .  -1  .

    - ( ) . : . -1 .

    Arial Lucida Sans Book Antiqua Wingdings 2 Wingdings Wingdings 3 Calibri Times New Roman B Titr Showcard Gothic B Jadid Zar Tahoma Apex 1_Apex Slide 1 Slide 2 Slide 3 تصمیم گیری در خصوص نحوه انجام آزمایشهای تشخیص اعتیاد به...
  • CSE3213 Computer Network I - York University

    CSE3213 Computer Network I - York University

    CSE3213 Computer Network I Medium Access Control Protocols (Ch. 6.1 - 6.3) Course page: http://www.cse.yorku.ca/course/3213 Slides modified from Alberto Leon-Garcia ...
  • Economic Growth and Welfare Systems - Master HDFS

    Economic Growth and Welfare Systems - Master HDFS

    The 6° stylized. facts of Kaldor …there is NO significant evidence of convergence in growth rates of per capita income between the countries of the world and even in the long run
  • Titration - Los Angeles Harbor College

    Titration - Los Angeles Harbor College

    7. Refill the buret with NaOH solution, record the initial buret reading, add a drop of phenolphthalein to flask #3, titrate the KHP sample, and record the final buret reading. 8. Calculate the molarity of the NaOH solution for each...


    The thickness of the thermal boundary layer increases in the flow direction,since the effects of heat transfer are felt at greater distances from thesurface further down stream. The shape ofthe temperature profile in the thermal boundary layer dictates the convectionheat...
  • Learning Objectives

    Learning Objectives

    Financing and the Cash Flow Timeline A deficit cash position may result from the interaction of inefficient or inappropriate working capital policies Management should first evaluate its working capital policies to ensure the most efficient stream of cash flow from...