UCSF IT Consolidation Overview

UCSF IT Consolidation Overview

Business-Led IT & Central IT Scaffolding UCCSC August 4, 2014 Background and Context Central IT has historically held IT functions within departments with a bit of caution. Often referred to as: Departmental IT Shadow IT Rogue IT These departments evolved IT support groups over time to meet business needs that central IT was either unable or unwilling to address.

This is expanding with the digital business revolution and as the integration of consumer technology into every aspect of business accelerates. It is critically important that Central IT provide the scaffolding necessary to enable departments to innovate in a safe and leverage-able way. 2 The Case for Business Led IT Business Volatility: Things change very quickly. Accessible digital technology: especially collaboration, analytics, and engagement technologies Business departments must become savvy about technology and data in order to compete. Leveraging new technology to innovate often requires deep knowledge of the business. Central IT departments have unlimited demand; very limited supply, and limited intimacy with business issues. Departments can and will address rapidly evolving business needs by using nascent technologies and help from assertive vendors. 3 The Case for Central IT

Professional Level of IT Skills Vendor negotiation Operational management Maintenance and support Cost: Leveraging scale for value Many IT assets and services are best purchased and managed in scale Many aspects of IT have enterprise wide implications: Security

Integration of systems and data Data requires centralized governance to enable data standardization and sharing Enterprise architecture is important to leverage data and support integrated work process this requires a centralized view of all systems. Coordinating new IT implementations to prevent conflicts and duplication of resources. 4 Theres a Place Somewhere in the Middle Business-led for: Stand-alone systems where speed and flexibility are of greater importance than integration and scale.

New technologies that are rapidly developing and bring immediate competitive advantage. E.G.: specialized analytic tools; specialized customer engagement tools; specialized smartphone apps; etc Intimate business expertise is required to dynamically change and operate the environment. Central IT for: Enterprise systems of record such as EHR, ERP, etc Commodity systems where scale is important. Risks and capabilities that must be managed enterprise wide. Interconnecting / integrating / sharing data across business segments.

Can Central IT provide the scaffolding to enable the business units to innovate quickly without compromising the integrity of the enterprise? 5 Scaffolding: Not This 6 Scaffolding: More Like This Central IT provides Scaffolding that enables rapid innovation for the specialized needs of each business unit. 7 Example IT Scaffolding Components Enterprise systems of record (e.g. EHR, ERP, SIS, etc) Integration Services (interfaces, APIs, web-services, etc)

Master Data Management (EDW; Data Governance; Analytic Support/training) Identity and network directory services Information Security Services Computing Devices: desktops; laptops; smartphones; tablets; etc Collaboration Platforms: e.g. email, Chatter, Box, Sharepoint, etc Image Management Platforms: e.g. VNA, ECM Network Infrastructure: data, voice, video, internet

Computing Services: facilities, servers, storage, back-ups, etc 8 Changes to Consider Consider business-led IT as a valid and valuable aspect of the enterprise. Less energy to prohibition and more energy to collaboration and enablement. Establish guardrails and checkpoints in which central IT must be involved / engaged. Trust Define and build the IT scaffolding with key characteristics in mind: Accessible / maximize self service access to central services

Reliable / high quality Efficient (leverage scale) Central IT act as technology advisors to the business that Support business-led IT solutions by leveraging key central IT services and controls. Knows the ins and outs of the scaffolding and how to leverage it as a component to solving unique business problems. Develops complete solutions that include ongoing support and maintenance. 9

Recently Viewed Presentations

  • Cisco Presentation Icons - nag.ru

    Cisco Presentation Icons - nag.ru

    FDDI Concentrator Software-Based Router on File Server Protocol Translator PC Adapter Card SwitchProbe Gateway CiscoWorks Workstation Multilayer Switch, with and without Text and Subdued PC Router Card Bridge Terminal Server Cisco Hub Workgroup Switch Color/Subdued ATM Router Comm Server Cisco...
  • Integrated Voter Engagement Initiative: Health Depends on a

    Integrated Voter Engagement Initiative: Health Depends on a

    We accomplish our vision through grantmaking, policy advocacy, and strategic communication. Reduce health disparities related to social and economic factors (health equity) Social Determinants of Health. Engage Kansans to improve the health of our state (civic health) Actionable Data. Media...
  • The Green Deal Tracy Vegro Director  Energy Efficiency

    The Green Deal Tracy Vegro Director Energy Efficiency

    Tracy Vegro. Director - Energy Efficiency and Consumers. 11th October 2010. Green Deal Process. Assessment. Finance . Installation. Repayments and Follow Up. Assessment. All households entitled to an energy efficiency assessment as part of Green Deal.
  • Rural America & Entrepreneurship

    Rural America & Entrepreneurship

    David Squires, Tompkins County, Director of Finance, and Community Foundation Board. Frost Travis, Travis & Travis Development and Ithaca Rentals and Renovations. Bryan Warren, Warren Realty. The Survey of Consumer Finances (SCF) is a triennial survey of the balance sheet,...
  • Best Perioperative Care for AAA Patients NCEPOD Report

    Best Perioperative Care for AAA Patients NCEPOD Report

    PJ Devereaux, W Scott Beattie, Peter T-L Choi BMJ 2005 How strong is the evidence for the use of perioperative B blockers in non-cardiac surgery? Systemic review and meta-analysis of randomised controlled trials. PJ Devereaux, W Scott Beattie, Peter T-L...
  • Medication Safety - Children's of Alabama

    Medication Safety - Children's of Alabama

    Use the measuring spoon, cup, or syringe that comes with your medicine. This is the most exact way to measure your dose. ... Always read these medication labels or have someone explain them to you. ... Show the 30 second...
  • TOPIC A: Irish Economic History to Independence

    TOPIC A: Irish Economic History to Independence

    Topic A: Structure. Irish Economic History to Independence. Why bother? The Irish Economy before Waterloo. From Waterloo to the Great Famine. The Great Famine
  • Value Investing Versus Evolution: Where Mutants Thrive

    Value Investing Versus Evolution: Where Mutants Thrive

    smartwomansecurities October 31, 2007 Financial Metrics: Part 1 MORGEN PECK EQUITY RESEARCH ANALYST FIDELITY INVESTMENTS These materials are made for educational purposes and should not be distributed.