These training materials are provided by the New Mexico ...

These training materials are provided by the New Mexico ...

New Mexico Broadband Program Introduction to the Internet Module 3 Using email to communicate Communication is one of the chief components of our lives and our work. Through communication, we build relationships and foster community. New Mexico Broadband Program in partnership with Fast Forward New Mexico2

Today, many businesses, agencies, and individuals are using the Internet to communicate. New Mexico Broadband Program in partnership with Fast Forward New Mexico3 These online modes have replaced other forms of communication for many. New Mexico Broadband Program in partnership with Fast Forward New Mexico4 One of the most prevalent forms of

online communication is email. Email stands for electronic mail. Using email, you can send electronic messages rapidly from any computer. New Mexico Broadband Program in partnership with Fast Forward New Mexico5 When you send an email message, you can communicate with someone in the next office or someone on another continent rapidly and

efficiently. New Mexico Broadband Program in partnership with Fast Forward New Mexico6 How do you get an email account? If you are associated with an organization or institution, you may have been provided with an email account for work. New Mexico Broadband Program in partnership with Fast Forward New Mexico7

If you have an Internet connection at home, your Internet Service Provider, the company that hooked up your Internet, may have set up an email account for you. New Mexico Broadband Program in partnership with Fast Forward New Mexico8 If not, you can set up an email account yourself. The first step is choosing an email provider. There are many free email providers, but all are similar in the way they handle email.

New Mexico Broadband Program in partnership with Fast Forward New Mexico9 The most common open email providers are Gmail, Yahoo, and Hotmail. Any provider you choose will allow you to send mail to any other provider. Gmail Yahoo Hotmail

Gmail Yahoo Hotmail Gmail Yahoo Hotmail 10 New Mexico Broadband Program in partnership with Fast Forward New Mexico

In this class, we will be setting up email accounts with Gmail. Gmail is Googles free email service. Before we set up an account, we want to understand a bit about email addresses. 11 New Mexico Broadband Program in partnership with Fast Forward New Mexico

An email address consists of two parts: the user name and the email provider web location. [email protected] User name Email provider web location 12

New Mexico Broadband Program in partnership with Fast Forward New Mexico When you create an email, you need to create a user name for yourself. Usually, user names are related to your own name, so that they are easy to remember. 13 New Mexico Broadband Program in partnership with Fast Forward New Mexico

Each user must have a unique email address, so that persons mail will go only to that email account. Since names are similar, and there are millions of email addresses and user names, you will have to make changes in your name to create a user name from it.

14 New Mexico Broadband Program in partnership with Fast Forward New Mexico You can also make up another name for your email address user name. Examples of user names and email addresses: Your name

User name Email address John Smith Jhnsmth [email protected]

Betty Parker Betterparking [email protected] m Jane Doe wisejane

[email protected] 15 New Mexico Broadband Program in partnership with Fast Forward New Mexico In addition to a user name, you will need a password when creating and accessing your email account. For Gmail, your password must be at least 8 characters.

To create a strong password, make sure it contains both letters and numbers. Try to create a long password that is easy to remember and to use symbols as [email protected][tpa55w*rd well. Never personal information, such as family names or birthdates, that may be easily guessed. 16

New Mexico Broadband Program in partnership with Fast Forward New Mexico Make sure you write down your user name and password for future reference. Keep them in a safe place so you wont forget them. 17

New Mexico Broadband Program in partnership with Fast Forward New Mexico Now that you are ready to set up your email account, open Google on your computer. Remember, to do this we type www.google.com into the address bar. 18 New Mexico Broadband Program in partnership with Fast Forward New Mexico Type

www.google.com into the address bar. 19 New Mexico Broadband Program in partnership with Fast Forward New Mexico Once you are on the Google search page, look for the Gmail link in the menu in the black bar at the top of the page.

Place your cursor over the words and click. 20 New Mexico Broadband Program in partnership with Fast Forward New Mexico The next screen will show you the Gmail sign-in page. Click on the red Create an Account box in the upper right hand corner of your window.

21 New Mexico Broadband Program in partnership with Fast Forward New Mexico Fill out the section on the right side of the screen to create an account. Follow the instructions given in the handout and

type carefully, checking your work. Your password will be visible to you only as a series of asterisks ***** so type your password especially carefully. 22 New Mexico Broadband Program in partnership with Fast Forward New Mexico

If your account creation was not successful, review and redo any fields that indicate a problem. Alerts of problems will appear in red print above or below the field that needs attention. The most common errors are not retyping the password correctly and not reading the captcha correctly. Ask for assistance, or take a break, if you are still having difficulty.

23 New Mexico Broadband Program in partnership with Fast Forward New Mexico If your account set-up was successful, you will be taken to a profile page. We will skip this step for the moment, so click on Next step. 24 New Mexico Broadband Program in partnership with Fast Forward New Mexico

On the next screen, click on Continue to Gmail in the lower left hand corner. 25 New Mexico Broadband Program in partnership with Fast Forward New Mexico If the next screen offers to show you a video about Googles new look, skip this and Continue to the new look.

Click here 26 New Mexico Broadband Program in partnership with Fast Forward New Mexico You are now in your Gmail account! 27 New Mexico Broadband Program in partnership with Fast Forward New Mexico Your account opens in your Inbox. The inbox is like

the mailbox. It shows you all of your new mail messages. Inbox In red New messages Click on the bold message title to open.

28 New Mexico Broadband Program in partnership with Fast Forward New Mexico Your account opens in your Inbox. The inbox is like the mailbox. It shows you all of your new mail messages. Click on Inbox when you have opened one message and want to go back to your Inbox to view the others. 29

New Mexico Broadband Program in partnership with Fast Forward New Mexico To create an email, you need to open the compose feature. To begin a new message, click on the red Compose box on the top of the left hand menu. 30 New Mexico Broadband Program in partnership with Fast Forward New Mexico

The Compose window takes you to a blank email. Type your message here by placing your cursor in the large empty white space, clicking once, and typing your message. 31 New Mexico Broadband Program in partnership with Fast Forward New Mexico

Type your own address in the address To box, then click Send. Recipient email addresses go in the To box. To send yourself an email, type in your new Gmail email Use the Subject line to identify your content. address.

32 New Mexico Broadband Program in partnership with Fast Forward New Mexico The message you sent will now be in your Inbox. Your new message to yourself will be in your Inbox, addressed to me. 33 New Mexico Broadband Program in partnership with Fast Forward New Mexico

Follow the instructions on your handout to practice sending emails and replying to them. 34 New Mexico Broadband Program in partnership with Fast Forward New Mexico Send an email to a classmate and reply.

35 New Mexico Broadband Program in partnership with Fast Forward New Mexico Attaching a file to an email Although its possible to include lots of information in the body of an email, its much more convenient to be able to send some things as attachments. 36

New Mexico Broadband Program in partnership with Fast Forward New Mexico Attaching a file to an email Attaching files allows you to easily add documents, photos, and charts to your email. These attachment can be opened in ready-touse format and easily printed, saved on your computer, or attached to other emails. 37 New Mexico Broadband Program in partnership with Fast Forward New Mexico

We use attachments when we: Turn in school assignments online Send an online resume to a prospective employer Receive photos of relatives to print or frame Submit work documents from home

38 New Mexico Broadband Program in partnership with Fast Forward New Mexico Internet Attaching and sending a file is also called uploading. Uploading means taking a file from your computer and sending it

to an Internet location, such as a website or an email provider. File Uploading 39 New Mexico Broadband Program in partnership with Fast Forward New Mexico uploading

The file could go to an online classroom, 40 New Mexico Broadband Program in partnership with Fast Forward New Mexico uploading an organization to which you are applying for work,

41 New Mexico Broadband Program in partnership with Fast Forward New Mexico uploading or an agency from which you are requesting services. 42 New Mexico Broadband Program in partnership with Fast Forward New Mexico

How to attach a file To attach a file, please follow the instructions on the handout provided with this module. 43 New Mexico Broadband Program in partnership with Fast Forward New Mexico Attach a file to an email.

44 New Mexico Broadband Program in partnership with Fast Forward New Mexico Opening attachments When we use email, we also need to be able to open the attachments we receive. When we open attachments, we use the process of downloading.

45 New Mexico Broadband Program in partnership with Fast Forward New Mexico Downloading a file means we take a file from a location on the Internet and load it onto our computer. Email

attachment downloading When we open an attachment, we are downloading a file. 46 New Mexico Broadband Program in partnership with Fast Forward New Mexico

downloading We can download articles, forms, photos, and even entire books from the Internet. 47 New Mexico Broadband Program in partnership with Fast Forward New Mexico How to open an attachment To open an attachment, please follow the instructions on the handout provided with this

module. 48 New Mexico Broadband Program in partnership with Fast Forward New Mexico Open attached file in email. 49 New Mexico Broadband Program in partnership with Fast Forward New Mexico

Using the Internet for communication means that we must understand the codes of behavior governing this realm of interactions. Just as the rules of etiquette govern courteous social interactions, the rules of netiquette govern courteous email exchanges.

50 New Mexico Broadband Program in partnership with Fast Forward New Mexico Rules of netiquette Be courteous and send respectful messages. Use the subject line to identify your topic. If you are using email at work or at school, remember that emails constitute a written record. Be careful to choose your words and your tone.

51 New Mexico Broadband Program in partnership with Fast Forward New Mexico Rules of netiquette Dont type in ALL CAPS. In emails, using ALL CAPS is often interpreted to mean you are shouting. Check and proofread your email for errors before you send it. Use a spellcheck! Dont respond to an email when you are angry! You will probably regret it after you hit the Send

button. 52 New Mexico Broadband Program in partnership with Fast Forward New Mexico Email and internet safety Finally, we need to consider some basic safety practices for using email as a communication tool. Email safety requires using common sense practices and understanding the email environment.

53 New Mexico Broadband Program in partnership with Fast Forward New Mexico Do not speak to strangers Use email to communicate with people you know, but do not use it to communicate with people you do not know! Do not respond to emails from strangers. Do not open any attachments sent by someone you do not know.

54 New Mexico Broadband Program in partnership with Fast Forward New Mexico Do not accept online offers If you would not accept an unsolicited offer face to face, do not accept it in an email! Most offers for free goods, monetary rewards, or stupendous prizes are insincere. Do not respond, provide information, or click on links included in these offers.

55 New Mexico Broadband Program in partnership with Fast Forward New Mexico Ignore links or attachments in email from unknown senders If you receive an email from an unknown source that includes links or attachments, do not open or click on these.

Attachments and links in unsolicited emails may contain viruses that will infect your computer if elete the email without opening links or attachments opened. . 56

New Mexico Broadband Program in partnership with Fast Forward New Mexico Never send or give out personal or financial information in an email If you receive an email requesting bank account or credit information, social security numbers, or family information, do not respond.

Delete the email. No reputable organization, business, or agency should make this request. 57 New Mexico Broadband Program in partnership with Fast Forward New Mexico Never send or give out personal or financial information in an email. Do not share personal

information through email. If this information needs to be shared for legitimate purposes, use the telephone. ? 58 New Mexico Broadband Program in partnership with Fast Forward New Mexico

More about computer and Internet safety For more important information about general computer security and online safety, refer to the training modules in Selecting and Maintaining a Computer and Security and Safety in the Digital Age. 59 New Mexico Broadband Program in partnership with Fast Forward New Mexico

Review Understanding email Setting up an email account Using an email account Attaching and opening documents Rules of Netiquette Staying safe online with email 60 New Mexico Broadband Program in partnership with Fast Forward New Mexico

We appreciate the time you spent with us. We hope to see you at the next training! These materials were created collaboratively by the New Mexico Department of Information Technology, Fast Forward New Mexico, and the New Mexico State Library, under grants provided by the National Telecommunications and Information Administration. These materials are not to be used for profit. Connecting you to a world of opportunities

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