The National Preconception Health & Health Care Initiative ...
Human-Centered Design and Plan-Do-Study-Act Preconception CoIIN Year 2 Meeting January 17th and 18th, 2019 Presenter: Rachel Berkowitz, DrPH(c), MPH Objectives By the end of the session, participants will Be able to describe the Human-Centered Design (HCD) process Be able to identify ways that HCD can be incorporated into and support their PDSA efforts. Understand how a human-centered approach can advance equity in their PDSA work
Refresher: What is HCD? Framework for the creation of innovative products in the commercial sector which has been brought into the social sector Iterative process for problem-solving in which the priorities, needs, and behaviors of end-usersserve as a driving force throughout a [solutions] conceptualization, development, and distribution Image source Source: Chapter 9Human-Centered Design, in Translating Life Course Theory into P
Refresher: Mindsets of HCD HCD Mindsets help to define the culture for a Design Teams work Discussing and agreeing to these Mindsets is part of team formatio Creative Empath Optimis Iteratio Confiden y m n ce Embraci
Learning Makin ng from g Ambiguit Failure y Source: IDEO.orgs Field Guide to Human-Centered Des Refresher: HCD process Patients struggle to manage their diabete
CHALLENGE Who is the "end user? the patient Who are other stakeholders involved in this issue? -- clinicians, staff, family members, community orgs Develop a How might we? question How might we help patients achieve their diabetes management goals? Source: Chapter 9Human-Centered Design, in Translating Life Course Theory into P UNDERSTANDIN observeG& inspire tell stories
synthesize insights How might we? CHALLENGE Source: Chapter 9Human-Centered Design, in Translating Life Course Theory into P UNDERSTANDIN observeG& inspire IDEATION tell stories
synthesize insights How might we? CHALLENGE brainstorm select ideas Source: Chapter 9Human-Centered Design, in Translating Life Course Theory into P UNDERSTANDIN observeG& inspire
IDEATION tell stories synthesize insights How might we? CHALLENGE EXPERIMENTATI ON & IMPLEMENTATIO N
brainstorm select ideas prototype focus idea test & refine scale, sustain, spread Source: Chapter 9Human-Centered Design, in Translating Life Course Theory into P PDSA Source: Institute for Healthcare Improvem HCD and PDSA
WHAT HOW The tools and mind-sets of human-centered design (HCD) can support [performance improvement] and take it to the next levelallowing a more complete understanding of patients, family members, staff, and providers and supporting collaboration among them to understand ambiguous challenges and develop WHY to them. innovative solutions Source: Human-Centered Design and Performance Improvement: Better Together Dr. Ioulia Kachirskaia, Dr. Kedar Mate, and Dr. Estee Neuwirth
HCD and PDSA Specifics 1. 2. Understanding Empathy Learning from Failure Ideation Optimism
HUMAN Prototype, Exp., & Imp.Embracing CENTERE Iteration Ambiguity D Act Plan Study Do Making Creative Confidence
HCD Mindsets Example: CoDesign @ Kaiser Permanente 1. Center the process around people 2. Ground QI in HCD mindsets 3. Incorporate the HCD process and tools HCD Process Source: Human-Centered Design @ KP Pocket Guide HCD, PDSA, and Equity
Educating the public is the key to creating a healthier nation. The Importance of Health Education . Health education. can empower people to live healthfully and improve their quality of life. Health education.
By : Chris Ban Science Presentation The Plant This is a diagram of a plant. ... The Leaf The leaf includes the vein, the blade,and the petiole. On the lower surface of most leaves are small openings called stomata. As...
The problem here is that contaminants in the oil, particularly PCBs and other chlorinated materials, can lead to air pollution. For these reasons, use of waste oil in domestic heating boilers or for cooking, is not recommended. The practice has...
Artificial Intelligence Overview John Paxton Montana State University August 14, 2003 Montana State University A Brief Bio 1985 The Ohio State University, B.S. Computer Science 1987 The University of Michigan, M.S. Computer Science 1990 The University of Michigan, Ph.D. Artificial...