Overview of Team Building and Teamwork

Overview of Team Building and Teamwork

By Pramod Thapa Thomas Rausch Jayakrishna Bobba Overview of Team Building and Teamwork Building Teams and Making Them Work Four-Step Approach to Team Building Character Traits and Teamwork Teams Are Not BossedThey are Coached Handling Conflict in Teams Structural Inhibitors of Teamwork

Rewarding Team and Individual Performance Recognizing Teamwork and Team Players Leading Multicultural Teams 1. What is a Team 2. Rationale for Teams 3. Learning to Work Together 4. Team Excellence and Performance T- Talent

E- Enthusiasm A- Accountability M- Management W- Work-able O- Openness R- Respect K- Keenness Satisfy the human social need

Two or more are better than one Performs better performance Multiplies the potential of individual

members Personal identity of team members Relationship among team members

Identity within the organization Mutual Support Challenge

Singleness of purpose Trust Participation Makeup and size of Teams Choosing Team members

Responsibilities of Team Leaders Other Team members Creating a Teams Charter Developing Collegial Relationships Promoting Diversity in Teams Assess

Plan Execute Evaluate Keypunch

Work Game- a Team What are the factors that affect both the groups? Honesty Selflessness Dependability Enthusiasm Responsibility Cooperativeness

Initiative Patience Resourcefulness Punctuality Tolerance Perseverance Clearly defined charter Team development and team building Mentoring

What should be the resolution strategies? Plan and work to establish culture Clear idea about decisions of a team or individual Encourage healthy, productive, competition Good leadership Direct Approach, Bargaining, Enforcement, Retreat, and De-emphasis Force-Field Analysis

Unit Structure Product and process orientation is better. Accountability Change accountability to customers, not managers

Unit Goals Goals must be team goals Responsibility Employees held responsible to team success

Compensation and Recognition Give credit and benefits to team Planning and Control Teams and managers work together Reward both the individual and team Total Compensation

Reward at three levels Base individual compensation Individual incentive compensation Team-based incentive compensation Decide what performance to measure Growth of marketing business

Determine how to measure performance Number of new clients Indentify rewards to be offered Monetary per new client Integrate related process Be sure reward system fits with existing system

Intrinsic & Extrinsic motivation Extrinsic motivation: money, vacation time, movie tickets Intrinsic motivation: Helping each other, learning new skills. To identify intrinsic motivators: ASK!

Different for each employee Build rapport Incentives must be sought after by individual and team. MBTI typing. Thinkers v. Feelers. All employees want recognition after a job

well done. Culture related challenges: Communication Attitudes Authority Decision making

Adaptation Accommodating cultural differences Record problems/develop solutions Structural intervention Moving team members Managerial guidance

Manager sets ground rules for interaction Exit Unhappy team members allow to leave Last resort

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