Meet me - Pronto!

Meet me - Pronto!

Instant Messaging as a Tool for Student Engagement Meet me Pronto! Kara Monroe, PhD Executive Director, Center for Instructional Technology Learning College Conference, 2009 Valparaiso, Indiana What are we going to learn? What is How do Pronto? I control my students access

to me when I use Pronto? (Or, How do I help my students control my access to them?) What features does Pronto have to support the teaching and learning process? What guidelines should I use with my students when using Pronto? What is Pronto? Pronto is an educationcentric instant messaging application. It automatically integrates your classes and classmates for you. Pronto includes several advanced features which

allow even more functionality than many basic instant messaging packages. Pronto does require registration and download of a piece of software (shown at the right). This can be done from within any course in Blackboard by going to the Communication link. Pronto registration and download is also available on the Community Tab in Blackboard. Who uses Pronto? 16,377

registered users, 4402 with profiles 1298 instructors 44,354 Pronto-enabled Courses 17% have 5+ users 3.6% have 10+ users 0.2% have 30+ users Average number of personal contacts is 4

78% have > 1 personal contact 9.4% have > 10 personal contacts How do I control who can access me? Logging in/out If you do/dont want Pronto to start up automatically when your computer logs on, you can edit this setting in the Pronto menu under Preferences. Check/uncheck the option to Start Pronto when my computer starts

You can also set whether or not Pronto automatically signs in you (remembers your password) on this screen How do I control who can access me? Status Indicators Explain status indicators to your students when you encourage them to sign up for/use Pronto Green I should be available to take your chat. If you dont receive a response within 10 minutes, drop me an email/message and

Ill respond as soon as I can. Red Im not available, but I am logged in. You can use this as a FOR EMERGENCIES ONLY setting if you want. Queued Im in office hours or another How do I control who can access me? Status Indicators with Messages Set detailed status messages under Pronto > Preferences Click + to add a new status Choose the category, enter

a title and a message that users will receive when they Pronto you (check Auto-Reply) Click Save and OK How do I control who can access me? Block Users Access from Pronto > Preferences > Privacy Can use either permanently or temporarily Also allows you to sign in as invisible

and/or to make you invisible to anyone who is not in one of your classes or a contact What features support teaching and learning? Automatic Connection of Classmates Each person that registers for a Pronto account will be listed under all classes in which they are registered What features support

teaching and learning? Group Chats Invite several students to chat at once Select the Actions menu > Invite to Group Chat from any window. Enter the names of the individuals you want to chat with. Get the students started and then you can leave or have them chat on their own Invite students from multiple sections to the same group chat.

What features support teaching and learning? Email from Pronto If you have a desktop email client set up (like Outlook), you can email a user simply by highlighting their name and selecting Actions > Email What features support teaching and learning? Audio Conferencing Individual and

Group Requires a microphone/headset Works best if all participants have high- speed Internet access (cable or DSL) Individual chat box click the headphones to start an audio conference Group chat box - click the

headphones to start an audio conference What features support teaching and learning? Video Conferencing Individual and Group Requires a webcam. If you also want audio also requires microphone/headset All participants must have high-speed Individual

Groupor chatDSL) Internet access (cable chat box click the camera to start an video conference box - click the camera to start an video conference What features support teaching and learning?

AppSharing Individual and Group All participants must have high-speed Internet access (cable or DSL) Individual chat box click the AppShare button to start an appshare session Group chat

box - click the AppShare button to start an appshare session What features support teaching and learning? To conduct an AppShare, start the session. The user on the other end accepts

the session Drag/resize the white box on the screen to show the tool or skill What features support teaching and learning? Give Keyboard and Cursor Control

Give Full Presentation Control What features support teaching and learning? Guidelines for Voice, Video, and AppShare Pronto records chat, but not the content of AppShare, Voice, and Video. However, be aware these can be recorded

Ask the student if they have a high speed connection, and if they want to take part in a voice, video, AppShare session before starting Remind them they can still use text chat What features support teaching and learning? Guidelines for Voice, Video, and AppShare As a general rule, dont give keyboard and cursor control or Presenter Control to a student.

If you initiated a group session and are going to step out of the session its okay to hand off control before you leave Use the tools to feed information to students or have them feed information to you dont take keyboard Lets see AppShare in Action https://media.ivytech.edu/Gallery/ebvSiyfp6B How do I conduct Office Hours? Free

form just tell students youll be on or just be on the system Announced schedule specific times when youll be available Or a hybrid of the two How do I conduct Office Hours? Use the Queued Chat Feature 1. Change your Status to Queuing 2. Complete the

Queuing Form Save for future use How do I conduct Office Hours? They see that Im currently in Queue mode. Double-clicking this link allows them to join the Queue. If Ive asked for a reason for joining, they are presented with this box. They enter their reason and click OK. They are then placed in my waiting room. Note that it says waiting room at the

top. They can chat with other students waiting and I can see that chat and can even respond to it. How do I conduct Office Hours? Once I promote the student they are in my queue which means they have moved to the live chat area. I can promote multiple students at one time if I wish to do so. I can also still conduct video, audio, and AppShare while in Queued Chat.

How do I conduct Office Hours? Once I promote the student they are in my queue which means they have moved to the live chat area. I can promote multiple students at one time if I wish to do so. I can also still conduct video, audio, and AppShare while in Queued Chat.

Recently Viewed Presentations

  • How Do We Communicate With Computers?

    How Do We Communicate With Computers?

    The problem we observed between the Brazilian chef and the Italian apprentice can also be seen between people and computers. How So? Can computers be made to understand English? No. Computers can only understand binary (Zeros and Ones 110101001101110111) Created...
  • Drug Absorption and Distribution Alfred L. George, Jr.,

    Drug Absorption and Distribution Alfred L. George, Jr.,

    Drug Absorption. Absorption refers to the transfer of a drug from its site of administration to the systemic circulation. Depends on route of administration
  • Character Analysis Basics - Los Angeles Mission College

    Character Analysis Basics - Los Angeles Mission College

    Character Analysis Character analysis is a way to use clues from the story to learn more about the characters. It is important because it helps us understand the story and the people in it. It helps make the people in...
  • Truth Telling, Nondisclosure, and Disclosing Medical Error:

    Truth Telling, Nondisclosure, and Disclosing Medical Error:

    Interventionist healthcare relationships are generally temporary and require a greater degree of veracity than long term relationships. Compassion is more likely to grow out of the long term relation, and compassion may require temporary withholding of information. The goal of...
  • Review of Statistics

    Review of Statistics

    Critical Value. The critical value is a number which has been calculated to represent the smallest number you must obtain with the t-ratio to obtain significance. This number depends on your number of participants and number of conditions.
  • Wireless Communications Principles and Practice

    Wireless Communications Principles and Practice

    Wireless Communications Principles and Practice 2nd Edition T.S. Rappaport Chapter 3: The Cellular Concept - System Design Fundamentals The Cellular Concept 19-cell reuse example (N=19) Figure 3.2 Method of locating co-channel cells in a cellular system.
  • Sickle Cell Test - الصفحات الشخصية

    Sickle Cell Test - الصفحات الشخصية

    Also, sickled blood cells can become trapped in blood vessels reducing or blocking blood flow. This can damage organs, muscles, and bones and may lead to life-threatening conditions. Sickle cell test: A sickle cell test is a blood test done...
  • UNIT 5 Institutions of Government: Congress and the

    UNIT 5 Institutions of Government: Congress and the

    Delegate model (representational view) Explain why a member of Congress might sometimes act as a trustee (attitudinal view) rather than a delegate (representational view). FREE RESPONSE RUBRIC. Part (a): 1 . point -