Advisor Digital POR Partner Deck

Advisor Digital POR Partner Deck

Advisor Deploy Digital POR transition Kiwon Clark Osa Elaiho Table of contents Digital POR Overview Digital POR customer experience Incentive transition detail Timeline for launch and partner communications Digital POR Overview OSA Partner of Record (current) Digital Partner of Record (future) Paper-based form Highly administrative & manual Available on MPN portal Online capability Automated process Available within customers management portal Applies to Office 365, Windows Intune, Microsoft Dynamics CRM Online and EMS products sold through (Enterprise Agreement) or CASA (Campus Agreement/School Agreement) only. Azure Digital POR is a separate customer portal and Microsoft process. Digital POR has benefits the customer, the partner and Microsoft Customer

Proactive notification and maintenance: Customer gets customized notifications on system status. The partner will be able to manage technical updates from Microsoft so the customer can focus on their core business. Rightsizing of licensing: With the knowledge of the customer's business, the partner can help figure out how best to utilize/maximize the organizations Partner Benefits from Microsoft: Partner can access benefits from Microsoft including incentives and credit toward cloud competency attainment Increased service visibility: Get notification of changes to the service (outages or support tickets raised) Rightsizing of licensing: Access to subscription management and customers performance and usage data Microsoft Scalability: Not using a manual, paperbased form increases ability to scale partner ecosystem Faster data connections: Instant association of Partner A with Customer B Customer benefits: Faster customer response Increased compliance: More accurate POR identification

Digital POR customer experience Customer logs into the Office Customer Portal or Intune Account Portal, selects a subscription, and clicks the Add Partner of Record link to see this pop-up (right) Customer can remove the POR at any time by deleting the MPN ID and clicking the check button Partner receives and email when a customer adds or removes them as POR. Bulk assignment, multiple POR function (deployment POR, transaction POR etc) to be added in future iterations What is the impact to incentives? Customer subscription Oct. 1, 2014 March 2, 2015 April 30, 2015 1. Deploy, Manage, and Accelerator paid on assigned seats 2. OSA partner will continue to be paid, unless a Digital POR is attached As a Digital Partner of Record becomes assigned to a Customers subscription, the Advisor Online Deploy incentive will be rewarded

to that Partner of Record, for that Customers subscription. 3. The last Digital POR attached to a subscription will earn incentives if they pass POE 4. If an OSA form is received after a Digital POR is attached, incentives 5. OSA forms will only becontinue paid to the Digital POR as valid attach method 6. OSA forms will no longer be an accepted attach method for the Deploy incentives Incentives transition scenario 1 New partner attaches as DPOR to existing Contoso has 1 EA with two Office 365 subscriptions (E1 and E3) subscription Litware becomes Partner of Record for both subscriptions by submitting OSA form in August 2014 Relecloud becomes Partner of Record for the E3 subscription via Digital POR in March 2015 July 2014 Result

August 2014 Jan 2015 March 2015 July 2015 Litware uses OSA form to attach to Contosos O365 service Litware is Partner of Record for Contosos E1 subscription Relecloud uses Digital POR to attach to Contosos E3 subscription No Partner is Partner of Record for Contosos E1 subscription Litware is Partner of Record for Contosos E3 subscription Relecloud is Partner of Record for Contosos E3 subscription Litware earns incentives on both subscriptions Relecloud earns incentives on the E3 subscription Litware doesnt earn incentives since they are not added as DPOR Oct 2015 Releclouds Digital POR attach overruled Litwares OSA form attach, so Relecloud

became Contosos POR for the E3 subscription. The subscription-level Digital POR attach overruled the service-level OSA attach. The E1 subscription is now available for any partner to attach as Digital POR, but cannot be claimed via the OSA form. Incentives transition scenario 2 New partner attaches as DPOR on one of two Contoso has 1 EA with two Office 365 subscriptions and one Intune subscription services Litware becomes Partner of Record for all subscriptions by submitting OSA form in August 2014 Relecloud becomes Partner of Record for the Intune subscription via Digital POR in March 2015 July 2014 August 2014 Jan 2015 Litware uses OSA form to attach to Contosos O365 service Litware is Partner of Record for Contosos E1 subscription March 2015 Relecloud uses Digital POR to attach to Contosos E3 subscription July 2015

Oct 2015 Litware is Partner of Record for Contosos E3 subscription Litware earns incentives on the E1 and E3 subscriptions as Contosos POR Relecloud is Partner of Record for Contosos Intune Litware is Partner of Record for Contosos Intune subscription subscription Litware earns incentives on the Intune subscription as Relecloud earns incentives on the Intune subscription Contosos POR Result Releclouds Digital POR attach overruled Litwares OSA form attach for the Intune service, so Relecloud became Contosos Intune POR. Litware does not continue to earn incentives for the Intune subscription, but does continue to earn for the O365 subscriptions. Timeline for Digital POR launch 2015 Jan. 21 Notification: Partners notified of Advisor Deploy Digital POR transition via direct mail and blog post March. 2 Go-live: Digital

POR field is live in customer portal Partners should begin using DPOR to attach to customer subscription s Mar. 25 Incentives : Incentive calculation pulled Mar. 25. Payment will be dispersed in early April. April. 30 May. 1 Deadline: Last day to submit net new OSA form; OSA form will be removed from MPN portal

Comm: Online Partner Operations Support team will begin returning OSA forms to partner with notification to use Digital POR attach method Next steps What should partners do now? 1. Attach as Digital POR to existing subscriptions 2. Use Digital POR to attach to new subscriptions When the capability becomes available on March 2, work with all of your current customers to attach you as their Online Services Advisor Partner of Record for each subscription you actively manage. For new EA/CASA deals, switch to the Digital POR attach method by April 30, 2015, when the OSA form method will be turned off and the OSA form

removed from MPN. 3. Learn more and ask questions Review this deck and read Region the blog post on MPN forEurope - EOC an explanation of how Latin America this change impacts MPN LOC competencies, customer Asia Pacific reporting, and Partner APOC Incentives. If you have aJapan APOC question, please email N. America NAOC your regional support team. Email Alias [email protected] om [email protected] om [email protected] m [email protected] [email protected] 2014 Microsoft Corporation. All rights reserved.

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